2920 North 7th St, Ste. C
West Monroe, LA 71291
318.396.9712 - Office
800.518.4235 - Fax
Service Offerings CaseExperts, LLC offers a full range of workers compensation, LTD/STD, personal injury and major medical case management services, customized to your individual needs.
  • Pharmacy Benefit Services

    • Over 67,000 in-network pharmacies
    • Retail Card Program as well as home delivery of medications
    • Online reporting available
    • Flexible Formulary Management tailored to suit your needs
    • Customized Prior Authorization Program
    • 24/7 On Call Support
  • Medical Equipment and Supplies

    Medical Supplies by Home Delivery
    • Adult and Pediatric

    Durable Medical Equipment
    • Mobility Products, Lift Systems
    • Orthotics and Prosthetic Devices
    • Wound VACs
    • Specialty Beds and Mattresses
    • Ventilators
    • Routine Supplies
    • And much, much more!
  • Field & Telephonic Case Management

    Consists includes a three (3) point contacts, with the employer, adjuster and injured worker. The Nurse Case Manager will typically meet with the injured worker and the physician, and coordinates care as authorized by the referral source. A safe and effective return to work is facilitated through communication with all involved parties.
  • Catastrophic Case Management

    Catastrophic injuries or illnesses can strike at any time. CaseExperts is your source for goal-directed, timely and cost-effective catastrophic case management services. CaseExperts goal for RN catastrophic case management is to provide an immediate, mutually beneficial (to both the injured worker and the adjuster) response, ensuring facilitation of the medical care required to return the injured worker back to gainful employment and a productive life.

    CaseExperts CAT Team consists of registered nurses experienced and certified in trauma, orthopedic or neurological injuries. At a time when information is scarce and the family, the employer and the adjuster require a connection to real-time information, the CaseExperts CAT Nurse is there to facilitate the needed communication, assess if treatment is timely, aggressive and is being provided at an appropriate facility! The CaseExperts CAT Nurse is there to keep all parties focused on the goal of a safe and timely return to work and/or appropriate utilization of resources.

    The nurse works closely with all parties to ensure communication and appropriate care during the first critical hours and days following a catastrophic injury coordinating if necessary, a transfer of treatment to an appropriate level of care. CaseExperts is available 24 hours/day - 7 days/week. Call 318-396-9712 when catastrophic case management is required.
  • Medicare Set-Asides

    A valuable service that CaseExperts offers is to determine if your company is protecting Medicare's interest prior to settling any workers' compensation or general liability case. We offer Medicare Set-Aside Allocations, CMS Submission, Medicare/Social Security Verification, Conditional Payment Research and Negotiation.
  • Pre-certification of medical procedures

    Is a cost containment tool used to ensure the appropriate medical treatment is utilized. Most workers' compensation insurance companies require that scheduled inpatient and outpatient procedures and surgeries be authorized in advance.
  • Limited Assignments

    Typically entails review of Medical Records, scheduling a Rehab Conference or Second Medical Opinion, documenting the questions to be asked of the physician in a letter format, ensuring the attendance of the injured worker, coordinating retrieval of all diagnostic studies and meeting with the physician and possibly the injured worker, at the time of the rehab conference. A Rehab Conference summary report is provided to the adjuster and injured worker if applicable by state law, and the need for any ongoing services is addressed with the adjuster before proceeding with ongoing services.
  • General Liability Case Management

    We offer our array of services to handle the complex nature of general liability cases.
  • Medical Malpractice Case Management

    We offer our array of professional services to review medical malpractice cases to review for causation of the injury and to determine if the patients' injury was from an act of.....................................
  • Medical Records Analysis

    A Medical Record Analysis review is performed by our RN staff to assist in determine causation. The Nurse Case Manager contacts the adjuster to ascertain the specific reporting format to be utilized.
  • Recorded Statements

    To assist the adjuster in determining causation and the extent of the injured workers injury an onsite or telephonic recorded statement may be performed by our outside adjuster.
  • Vocational Rehabilitation

    Vocational Rehabilitation provides individualized services to enhance and support injured workers with disabilities to prepare for, obtain or retain employment. Through active participation in their rehabilitation, people with disabilities achieve a greater level of independence in their work place and living environments. This is achieved through a rehabilitation process which engages applicants and clients fully in actively exploring their vocational interests, abilities, capabilities and service options.
  • Drug Utilization Review (DUR)

    The purpose of a Drug Utilization Review (DUR) is to improve patient care and reduce overall drug costs to the insured. It accomplishes these tasks through the following means: Retrospective analysis of patient drug usage, physician prescribing, and pharmacy dispensing activities, identification and review of critical patient profiles, and research studies into drug-related trends and the application of those studies into cost-savings plans.
  • Long Shore Act and Jones Act Cases

    The Jones Act is a law enacted by Congress in 1920 that provides protection to persons who are members of the crew of a ship or vessel. The Jones Act applies to inland river workers as well as offshore workers who work on a barge, drill vessel, jack up rig, semi-submersible ship or rig, tug / towboat, crew boat , drill ship, dredge, floating crane, tanker, cargo ship, fishing vessel, chemical ship, research vessel, construction barge, lay barge, motorized platform, diving vessel, cruise ship, recreational boat or other floating / movable structures. The Jones Act 46 U.S.C. 688 (1970) governs the liability of vessel operators and marine employers for the work-related injury or death of an employee.
  • Life Care Planning

    Identifies the current and future medical needs and related costs for individuals who have experienced catastrophic injury or have chronic care needs. A Life Care Plan is a comprehensive plan that incorporates published standards of practice, comprehensive assessment, data analysis and research, which provides an organized and comprehensive plan of care and associated costs. Careful consideration is given so that our life care plans communicate clearly to the adjuster, injured worker, attorneys, financial planners and economists.
  • CaseExperts Online ™

    Our state-of-the-art medical case management system, CaseExperts Online TM, was developed with the adjuster in mind. CaseExperts Online TM features personalized adjuster portals which allow immediate and real-time access to your nurse case management files from any location that has internet access. You will have real-time access to all your case notes, activities, attachments, and status reports.
  • One Time/PRN appointment coverage

    Also referred to as a Task Assignment. The RN confirms attendance of the appointment with the physician and the injured worker. The RN attends the appointment to obtain the information specified by the account. The report to the account following the appointment can be in the form of an email, or dictated report, depending on the account requirements.
  • Negotiation of Diagnostic, DME, Rehab Services, Home Health and Hospital

    A service that is routinely performed by our Nurse Case Manager or Negotiating Consultants as a component of On-Site RN Case Management, but can be performed as a standalone limited service.